Refund policy

We want you to love your purchase, but if you have changed your mind, you can return your item.

If you have changed your mind, we may offer you a refund provided that the refund:

• Is made within 30 days of purchase (or before 31 January 2023 for purchases made in November or December 2022)
• the merchandise is in saleable condition, that is it is unworn or unused with all original sealed packaging or tags attached and where the product seal is not broken or tampered

Returns and exchanges will not be provided on the following types of merchandise unless the product fail to meet a consumer guarantee:

• Custom made, monogrammed, personalized, and altered products
• Gift Cards or vouchers

Postage is non-refundable and return shipping is the sole responsibly of the returnee unless otherwise agreed

Refunds will be issued within 48hours of the item arriving back to Bosa Art Co and in sellable condition.